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Healthcare and high-pressure environments

Consejería de Sanidad de Madrid

Activating talent to implement competency-based management in healthcare.

Experiencia Humántica® en entorno sanitario — Consejería de Sanidad de Madrid
What the company was looking for

The Madrid Regional Health Authority needed to implement a competency-based management model in a complex environment: hospitals with different realities, highly specialised profiles and the need for coherence across centres without losing local adaptation.

The challenge
  • Bringing the model to different hospitals
  • Training internal tutors to support the process
  • A homogeneous implementation without imposing rigid solutions
  • Credibility, clarity and practical usefulness in the public system
The solution

Since 2008, Imantia has designed and delivered workshops to implement competency-based management, training tutors in different hospitals and supporting rollout teams, always in a practical, progressive way.

The Humántica® Experience

With emphasis on deep understanding of the model, confidence to play the tutor role and alignment between what is asked, assessed and supported, so that competency-based management is experienced as a useful tool rather than an administrative requirement.

The results
  • Tutors trained to support complex processes
  • Progressive, coherent implementation of the model
  • Greater alignment across hospitals and teams
  • Actions sustained over time since 2008
Contact person

Consejería de Sanidad · Comunidad de Madrid

Isabel Carrasco · Head of Training Service

Does your organisation need to implement change that lasts?

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